FAQ's

Need Help?

1. What is the jewelry made of?

Our jewelry is crafted from high-quality metal with a premium finish, designed to provide durability, shine, and a refined look at an affordable price.

2. Will the color fade over time?

No cheap plating. No surface-only color.
Our jewelry gets its beautiful gold tone from the metal itself, so you enjoy a richer, longer-lasting shine that doesn’t easily fade.

3. How long will it take to get my package?

Our jewelry is skin-friendly and suitable for most skin types. However, individuals with highly sensitive skin are advised to avoid prolonged exposure to sweat and moisture.

4. Is this suitable for daily wear?

Yes, our designs are lightweight, comfortable, and perfect for everyday wear as well as special occasions.

5. How do I know my ring size?

You can refer to our Ring Size Guide available on the product page. If you need assistance, our customer support team will gladly help you find the correct size.

6. What if I order the wrong size?

If the size does not fit, please rase a exchange ticket from the support section and our executive will connect you within 24 hours with the proper guide

7. What is your return policy?

We accept returns within the specified return window, provided the product is unused and in its original packaging. Please refer to our Return Policy page for detailed information.

8. Can I exchange a product?

Yes, exchanges are available for eligible products within the exchange period. The item must be unused and in its original condition.

9. What if I receive a damaged product?

In the rare case that you receive a damaged item, please contact us within 24–48 hours of delivery with photos. We will arrange a replacement or resolution at the earliest.

10. Does the jewelry come in gift packaging?

Yes, all our jewelry comes in elegant packaging, making it perfect for gifting on special occasions.

11. Why should I choose Tanihari Jewels?

Tanihari Jewels combines elegance, affordability, and quality craftsmanship. Our designs are thoughtfully curated to offer premium style without premium pricing, ensuring you shine with confidence.

12. Do you offer bulk or wholesale orders?

Yes, we accept bulk and wholesale orders. Please contact us directly for pricing and partnership details.